The result at a glance
Visitors could navigate and the clinic received the appointment notification.
- Navigation and www access were repaired on the existing website.
- One shared appointment form replaced separate definitions across the service pages.
- The clinic confirmed an appointment notification reached its inbox after troubleshooting.
“Paul helped us work through several issues on The Movement Clinic website, including navigation, forms, and email notifications.”
Website repairs & WordPress maintenance · October 2026
The Movement Clinic is a physical therapy practice in Cedar Park, Texas. Its existing WordPress website needed practical attention: navigation that behaved differently for logged-in and logged-out visitors, inconsistent appointment forms, and a collection of plugins and settings that had become harder to maintain.
The assignment began with investigating reported availability problems. The work focused on identifying reproducible issues, making contained repairs, and checking the pages people use to find treatment information and request an appointment.
The problem: an existing site with several moving parts
A website can look fine to its administrator while visitors see something different. That was part of the challenge here: the logged-out homepage was still requesting an old optimized stylesheet that no longer existed. The missing styles affected the dropdown navigation.
There was also a missing configuration for the www version of the domain. Separately, service and condition pages used many individual form definitions, making a simple field or notification change more work than it needed to be.
The right starting point was to trace those specific behaviors and repair the existing setup.
What I changed
Repaired navigation and www access
I cleared stale cached output and addressed the missing stylesheet reference affecting the menus. I then checked the Services, What We Treat, and Join Our Team dropdowns as a logged-out visitor, including following a service link to its destination.
I also added the missing www DNS record and verified that the www address reached the main website. These were specific, testable repairs within the broader investigation.
Made appointment forms easier to maintain
I created one shared Services & Conditions form and used it across 17 service and condition detail pages. The Request an Appointment page was subsequently switched to that same form.
The shared form uses Full Name, Email, Phone, a question field, and the existing consent field. Its notification includes the page the inquiry came from, so the clinic can identify the relevant service or condition without maintaining a separate form for every page.
I also corrected a compatibility issue between the form plugin’s newer button markup and the Divi styling module, preserving the configured button colors, spacing, and hover behavior. On the homepage, I reduced the oversized question box from 279px to 84px while keeping it resizable, giving the surrounding content more room.
Cleaned up WordPress and organized custom code
After taking backups, I installed 12 plugin updates and reviewed what the remaining plugins actually did. Unused utilities, inactive integrations, and obsolete optimization components were removed after checking their dependencies.
Required features stayed in place. For example, design modules used by existing page sections were retained. Existing login protections were preserved when the old management integration was retired.
I set up a Divi child theme for the site’s customizations and moved the existing analytics integration into it. This gave small site-specific changes a clear home without editing the parent theme or keeping a separate code-snippet plugin for that integration.
Reviewed notification configuration
I reviewed the website’s email routing, form sender and reply settings, and domain authentication records. Notification settings were standardized, and source-page information was added to the shared form’s email.
Form acceptance, mail-server handoff, and inbox placement were checked separately. After the follow-up testing, Nishal confirmed that the appointment notification reached his inbox.
The result: working navigation and a simpler setup
- Visitor navigation checked: the repaired desktop dropdowns opened while logged out, with mobile navigation also checked.
- www access restored: the alternate domain reached the main website.
- One shared form: 17 service and condition pages, plus the appointment page, now use the same form for future changes.
- Updates and cleanup completed: 12 plugin updates, removal of unused components, and custom code organized in a child theme.
- Inbox delivery confirmed: the clinic confirmed that an appointment notification reached the inbox after troubleshooting.
- Relevant checks completed: page rendering, form fields, notification merge tags, and desktop and mobile layouts were reviewed.
The clinic kept its existing website and design. The work addressed concrete problems and reduced the number of separate components that needed attention when making future changes.
Visit The Movement Clinic website →
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